Just wanted to give huge props to customer service at Car2Go, been having a few issues with their product and had to call their toll free customer service phone number a few times. I must say their agents speak fluent english, they are courteous and actually care about their customer. Now thats a rarity. They stick out, to me, well above if not at the top, for my expirience with any customer service anywhere. Believe me, these days, I do not stir the pot, nor make a big deal out of minor issues, I try to be a good citizen, treat others how I would like to be treated. I do not know if because I am a new customer I am getting free car day rentals (which includes free gas and insurance) for minor issues. When I say minor I mean having trouble with ending my trip on their in-car gps/car2go customer interaction device. Its happened 3 times now, each on day rental days. It took me literally 5-10 minutes to call, be put on hold, and clear up the issue at hand. I saved myself $300 plus gas, so lets say $340 in cash out of my pocket. The car2go guys rock, they are expensive I agree for day rates, but for short trips, cheaper then a taxi! I could go to Hertz or Discount and get a $200-$250 weekly rental and get a bigger car, but that does not include free gas, nor free insurance. I will remember these guys, and their cars are driving billboards, I am asked all the time about car2go, and how it works. I dont take it easy on these cars, I pin it at lights, but do go the speed limit. For me being very tall, well over 6' tall, I fit in the vehicle comfortably, more so then my friends Chevrolet Cruze, or any Acura car. As for fatties (no offense), there might be issues. I am 6'6" and a little over 300 lbs and fit in it decently. Leg room and head room to spare. The seat is pushed all the way back, and the tilt is all the way back also.
Topic: Car2Go (Read 1499 times)