Touchy subject?

[HIWYH8R]

Ok, so why is positive feedback acceptable on a company but negative feedback is not?

Ebay is so successfull for this very reason. Poor service, poor feedback.

Maybe a hint of censorship, or sponsorship?

[Milan]

Negative feedback is acceptable only in members area. Public bashing is not allowed on this site. I think that's what members wanted and why the policy was implemented. As usual it has nothing to do with censorship and everything to do with public using a private site the way the owners deem appropriate.

[Spinalguy]

Negative feedback is acceptable only in members area. Public bashing is not allowed on this site. I think that's what members wanted and why the policy was implemented. As usual it has nothing to do with censorship and everything to do with public using a private site the way the owners deem appropriate.

Very well stated Milan.

There are always two sides to a story. Unfortunately in most cases we only get one version. It is not fair to companies nor is it fair to consumers.

The other problem is that bashing of any local company in a public domain will lessen the chances of getting community support from potential future businesses.

Tom

i think that if you allow bashing in a private forum than at least allow the bashed party to respond. Again, life usually involves 2 sides to a story.

[Milan]

Personally I have no problem with negative feedback in public but I do not condone prolonged arguments about the experience and/or name calling. State the facts as to how you were treated but leave personal feelings out of it. Since that is usually very hard to do (as it does affect the writer on personal level) things usually turn ugly and that's all the CJA is trying to prevent, I think.

Private forum allows for disclosure of substandard service received without causing public uprising (I hate lynch mobs in general) and I think "bashing" is something that should not be allowed anywhere, not even on the Memebers Only forum. CJA has been about family values and civility, and I think they're trying to keep it that way. But as can be seen we do get these funky posts every now and then. Couple a year seems to be the norm.

And yes there are usually 2 sides to every story. Yet another reason not to let things get out of hand needlessly.

[Asia]

You should be allowed to give your account of an event whether it is negative or positive and it needs to be honest and accurate.  This is a basic right - Freedom of Speech.  When you "censor" their statements by deleting, removing words/statements and locking a thread you deny people their right to their voice.  The readers/public are capable of forming their own opinions of a situation - they need to hear what everyone has to say.  They don't need you to censor/filter the content.  Disagreements should be resolved face to face, but if that fails,  you have the right to tell people of your experience.  Don't you think that people might want to know about poor service and products?  Effectively these businesses have bought your silence with their potential future sponsorship.  It may serve the CJA but it does not serve the Jeep/off-road community.

Do you think consumer groups, magazines, and editorials worry about writing a negative/less than flattering aritcle?  No, they call a spade a spade and state their opionion - positive and negative.

There are lots of blogs and websites where the public give their comments about anything and everything.  Companies are realizing that the internet is just another form of media and they have to respond to it just like they respond/adjust their products/services to traditional forms of media.  They need to if they want to survive and grow.

[GiS]

*standing ovation*

Well said Tom!

[FeatherFoot]

For those of you diehard freedom activists who seem to have endless time and energy to attack small private clubs, there is an impending crisis in an order of several magnitudes greater than this thread that could use your bounless energy to stave off trail closures.

The new 4X4 association needs people who are prepared to go to the wall to save our trail systems.  Get on board and use you talents to do something the rest of the community would appreciate.

Bob

[Milan]

You should be allowed to give your account of an event whether it is negative or positive and it needs to be honest and accurate.

This is a basic right - Freedom of Speech.  When you "censor" their statements by deleting, removing words/statements and locking a thread you deny people their right to their voice.  The readers/public are capable of forming their own opinions of a situation - they need to hear what everyone has to say.  They don't need you to censor/filter the content.  Disagreements should be resolved face to face, but if that fails,  you have the right to tell people of your experience.

You're missing the fact that we allow public access to a private web site/forum. This is not a public web site/forum. You have to follow the owner's rules to play. If you don't know the rules, they will be communicated to you and/or enforced. Seems like a simple concept to me.

Don't you think that people might want to know about poor service and products?  Effectively these businesses have bought your silence by their potential future sponsorship.

Read below.

... It may serve the CJA...

I think that's the primary objective.

Do think consumer groups, magazines, and editorials worry about writing a negative/less than flattering aritcle?  No, they call a spade a spade and state their opionion - positive and negative.

Maybe that's the media to be used if you really want everyone to know and comment. We want to hear both bad and good experiences on this website but we don't necessarily want to have discussions get out of hand. Since they tend to get out of hand (just look at what the original post caused) a control mechanism was introduced (or rather it is now enforced more). Even if the original post was not slanderous, in order to excercise caution, a potentially hot topic was nipped in the butt early. That's all. That's how I see it as an observer.

Also, please note that the control mechanism or its enforcement resulted from a reaction to certain behavior and at a request of the majority of the members, i.e. co-owners of this site. Get it now? I know you're a member and you did not get your way. That's democracy for you. I did not get my way either but at least I can understand and agree with why the things are the way they are. Being a member also means following the club's resolutions on issues, even if you would have dealt with them differently. That's better than feeding the fires that result from the issues to begin with.

There are lots of blogs and websites where the public give their comments about anything and everything.  Companies are realizing that the internet is just another form of media and they have to respond to it just like they respond/adjust their products/services to traditional forms of media.  They need to if they want to survive and grow.

Yes and those blogs and public websites have their own rules that you have to follow. But maybe that's where you can do bashing of businesses you don't like.  Excercise your "freedoms" there.

I'm done defending the club's actions. Let this topic die. If it does not, maybe the other voting members can keep explaining the same thing over and over again. I'm tired again.

[01sahara]

So after a long week of following the debating and political unrest on the forum I think many have raised valid points and shown they feel strongly about the issues. It is difficult to place limitations on what is said on the forum. On one side, input regarding past experiences with local business would be extremely helpful to new people like me. However, on the other side I can see how comments can quickly degenerate into a rant that is unfair to the local business that may not have had the opportunity to discuss their side of the issue. I understand that the current policy of no negative comments is restrictive but it is probably the easiest one to enforce. “And that is all I have to say about that.”

I WOULD NOW LIKE TO RAISE A NEW ISSUE

We have a fairly good weather forecast for Saturday and an opportunity to get off-road and play in some snow. Let’s put the political debating aside and go enjoy our hobby. I encourage everyone to come out and have some fun on Saturday.  

Blair

[apex]

uhm... that was posted in the members only private area. I am not sure how or why it migrated to public side.

reply posted in the appropriate area.

*** Not sure either *** point made in private area, gone from here now (FF).

[redbull]

We want to hear both bad and good experiences on this website but we don't necessarily want to have discussions get out of hand. Since they tend to get out of hand (just look at what the original post caused) ....

Ahem.... :roll:

My original post was not slanderous, nor did I mention anyone by name. I kept my negative comment brief and general, and then related how the problem was resolved by a helpful/competent partsman at another dealer. All of the replies (that I saw) were level headed as well.

There was no negative backlash until the post was edited by a Mod. So, I'd like to pass the "crap disturber" buck you handed me please.  

Also, let me say that I did ask the Mod why the post was edited, and Featherfoot answered quickly and clearly. I'm happy to play by CJA's rules, whether or not I agree with them.

[FeatherFoot]

Sorry redbull, we understood each other   There was a related member issue that has spilled out here.  I think you were an innocent victim of the comments here.

I think we've all had our little rant and this thing has run it's course.

We are a fault for not having terms of usage posted.  Most of our members know that, and should have kept this at home.

Our apologies.

If this continues, I will remove the thread.

[Milan]

We want to hear both bad and good experiences on this website but we don't necessarily want to have discussions get out of hand. Since they tend to get out of hand (just look at what the original post caused) ....

Ahem.... :roll:


My original post was not slanderous, nor did I mention anyone by name. I kept my negative comment brief and general, and then related how the problem was resolved by a helpful/competent partsman at another dealer. All of the replies (that I saw) were level headed as well.

There was no negative backlash until the post was edited by a Mod. So, I'd like to pass the "crap disturber" buck you handed me please.  

Also, let me say that I did ask the Mod why the post was edited, and Featherfoot answered quickly and clearly. I'm happy to play by CJA's rules, whether or not I agree with them.

I think that's what I was saying.  :roll: It does not matter how clean the original post is sometimes. And usually it's not the original post that bothers anyone. Things do get out of hand. Be it for the post or for the reaction to it or for the reaction to moderation.

Nobody was passing any buck or labeling anyone "shitdisturber" (though some did reply ). And would you not agree the whole thing generated quite a bit of needless uproar?

[redbull]

And would you not agree the whole thing generated quite a bit of needless uproar?

Absolutely.

Now, how can this thread die if I keep posting?

[jeepsucks]

You're missing the fact that we allow public access to a private web site/forum. This is not a public web site/forum. You have to follow the owner's rules to play. If you don't know the rules, they will be communicated to you and/or enforced. Seems like a simple concept to me.

If this is your private site then get rid of the Calgary(public) name and put your own name at the top of the fourm. It would be alot easier to know who's cesorship the public has to endure, because Calgary Jeep Assocaition sounds to much like it's the veiws of the people with jeep interests in Calgary. Not the censorship of a select few.

Milan Jeep Association. :idea: